Delivery Choices:


Royal Mail First Class Delivery (UK) - £1.50 per order
Safe & secure shipping. Usually 2-3 working days. Please allow up to 5 working days.
Only use this method for goods under £ 10 as lost/delayed item can only be redespatched after 15 working days as per Royal Mail Guidelines.

First Class Recorded Delivery (UK) £ 2.50 per order
Extra Safe & Secure Shipping,Usually Next Working Day. Please allow upto 5 working Days. Signature Required for acceptance of goods,
goods insured for upto £ 27.00. We can provide you the tracking details of your order on our helpline.

Royal Mail Special Delivery (UK) - £4.95 per order
Top Level Safe and Secure Shipping, usually guaranteed next working day by 1pm for orders received before 2pm.
Please call 0207 392 9556 to confirm availability of your item and tracking details.

Next Day Federal Express(UK) - £5.95 per order
Express Despatch Service,Usually Next Working Day. Order as much as you like from us and pay only one charge.


Delivery Summary :

Orders are usually dispatched via the Royal Mail when selected under First Class and All Recorded items require a signature upon receipt.

If a signature is required but no one is available to sign for the delivery, a card will be left at the delivery address and the item may then be picked up from your local Royal Mail depot or you can request a re-delivery on a convenient date. When picking up mail, please take an item of I.D. along with you for verification of identity.

Once your order has been despatched, Royal Mail deliveries usually arrive within 3 working days but please allow 7 working days.

All Items over £ 50 will be despatched via Next Day Courier usually FEDEX or APC Overnight Express.


Goods can only be delivered to the cardholders address or a registered place of work.

If a work delivery is required then you must supply the company name and address in the work delivery section at the time of ordering. Failure to supply a company name or valid address will result in the order being sent to the registered card address by default. We may also require you to email/fax across a proof of ID and address verification ie a BT Bill or Credit Card Bill for extra security.

We endeavour to process and despatch all orders within 4 working days, subject to stock status and availability. Orders are processed Monday to Friday 11.00 AM to 6.00 PM.

ISHOPPE is closed during weekends or all National Bank Holidays.



Cancelations/Returns of Goods


We follow the Consumer Protection (Distance Selling) Regulations 2000 under which you have the right to cancel the contract for the purchase of your order within seven days of delivery (starting the day after the receipt of the goods).To cancel your order before delivery, you must first check your order status by contacting our phone helpline.

If your order has not reached the delivery process, a customer service operative will be able to cancel your order. Please call 0207 392 9556 with your order number.You are responsible for returning the items in a re-saleable condition to us and we are not responsible for any cost invovled in doing so.

The item must not have been used, must be complete with all components and the packaging must be not be damaged. Note that if these conditions are not met we may not accept returned goods.Refunds will be for goods only and will not include any carriage costs paid to us. We will only refund the original paypal account or credit card used to make the payment, we donot offer refunds by cash or cheque.

When using the 7 day no quibble guarantee and returning goods over £10 in value, we advise you to insure against loss or damage in transit,we recommend using a posting method that provides proof of delivery and can compensate for lost or damaged goods for higher value items if it occurs.We will not credit goods that are subsequently lost or damaged. The cost of this insurance is minimal and is payable at the Post Office Counter AT THE TIME OF POSTING.

We are unable to accept returns on used earpieces, headphones and bluetooth headsets due to hygiene reasons, unless they are faulty. Please ensure that all returns are securely wrapped and packaged.


The guarantees provided by ISHOPPE are in addition to, and do not affect, your statutory rights as a consumer.