We Care for Your Security at Ishoppe

We understand that you're concerned about the security and privacy of your online transactions. This is why we use Comodo to ensure that your valuable data, such as credit card details, are encrypted when you interact with our site.

"How do you secure my payment information?"

We employ state-of-the-art data encryption to ensure safe and secure transactions to our site.

Your computer and ours agree to transpose whatever we are sending into an unintelligible "hash" of characters, using a technology called SSL. For example:

3048 0241 00C9 18FA CF8D EB2D EFD5 FD37 89B9 E069 EA97 FC20 5E35 F577 EE31 C4FB C6E4 4811 7D86 BC8F BAFA 362F 922B F01B 2F40 C744 2654 C0DD 2881 D673 CA2B 4003 C266 E2CD CB02 0301 0001

Without the information on your computer or ours, no one can understand our encrypted communication.

For your safety, please expect anyone who communicates confidential information with you on the Internet to use encryption, the way we do.

Q: What is SSL?

A: Secure Sockets Layer (SSL) is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remains private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. In order to be able to generate an SSL link, a web server requires an SSL Certificate.

When you choose to activate SSL on your web server, you will be prompted to complete a number of questions about the identity of your website (e.g. your website's URL) and your company (e.g. your company's name and location). Your web server then creates two cryptographic keys - a Private Key and a Public Key. Your Private Key is so called for a reason - it must remain private and secure. The Public Key does not need to be secret and is placed into a Certificate Signing Request (CSR) - a data file also containing your details.

Your web server will match your issued SSL Certificate to your Private Key. Your webserver will then be able to establish an encrypted link between the website and your customer's web browser.

In this context, SSL can be thought of as the security "platform" for e-commerce.

Q: How do I know you are a real organization?"

A: To generate an encrypted SSL transmission, a web server requires an SSL Certificate. Checking a website's certificate is good practice that helps you avoid spoof websites, sometimes called "phishing" sites. To check the certificate, click on the padlock. Your browser will show you the name of the owner of the certificate. This name should match the name of the website operator.

Our SSL certificates are issued by a leading certificate authority, Comodo CA. Comodo is Web Trust-compliant, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young).

Comodo High Assurance certificates enable a high level of encryption. They also confirm that a company is a legally accountable organization.

To receive a High Assurance SSL Certificate from Comodo, we had to demonstrate to them that we are an existing business, along with our control over the domain you are visiting. When you shop online, you deserve to be know who you are interacting with.

Seeing a site with a High Assurance SSL Certificate, confirms two essential factors:
    * That you have a secure SSL (encrypted) link with this website
    * That this website represents a real organization

Q: What is an EV (Extended Validation) SSL certificate?

A: Extended Validation or EV SSL certificates are the next generation SSL certificate because they work with high security Web browsers to clearly identify a Web site's organizational identity. For example, if you use Internet Explorer 7.0 or Firefox 3, the address bar will turn green to identity this site as having an EV SSL certificate. It will also display the padlock as an icon of trust. However, the address bar will not turn green if the website does not have an EV SSL

Q: Is Extended Validation a new Standard?

A: Yes, it has been introduced to protect your website against phishing and other fraudulent activities in the online world. Since most Internet crimes rely on false identity, EV certificates require that organizations go through a rigorous validation process that meets the Extended Validation guidelines established by the CA/Browser Forum to combat these threats. In addition to confirming domain name ownership, the process includes authenticating the authority of the contact person requesting the certificate, verification of the business with government or third party business registries, and other methods to assure the legal and physical existence of the business.

Q: What kind of Information does the EV SSL certificate display?

A: Identity confirming company information will include, but is not limited to: company name, domain name, government business registration number, business address.

Q: Why has this become necessary?

A: Unfortunately, not all SSL certificates are equal. Until now, consumers could not easily tell the difference between SSL certificates that provide extensive identity authentication from certificates that provide only domain validation with virtually no identity verification. It became necessary to give consumers the means to do intelligent risk assessment about with which online merchants they will transact business. Consumers need to verify the identity of online businesses, not just their domain names.

EV SSL certificates are the most technologically advanced SSL certificates from Comodo for allowing your customers to verify your identity. Comodo has positioned itself to help e-merchants become trusted by their customers through Comodo's EV SSL certificates.

Q: Who is defining the new guidelines for these Extended Validation SSL Certificates?

A: The guidelines for the new EV SSL certificates are being defined in an industry-wide association called the CA Browser Forum. Comodo saw the upcoming need for defining an industry wide standard and initiated the CAB Forum in May 2004. Forum members are browser companies including Microsoft, Mozilla, Opera and Konqeurer (KDE) in partnership with Certificate Authorities including Comodo with participation from other organizations representing banking and lawyer associations.

Q: How do EV SSL certificates increase consumer confidence?

A: High profile incidents of fraud and phishing scams have made Internet users very concerned about identity theft. Before they enter sensitive data, they want proof that the website can be trusted and their information will be encrypted. Without it, they might abandon their transaction and do business elsewhere. EV SSL Certificates provide third-party verification using a highly visual display that gives consumers confidence and builds trust in e-commerce.

Q: What are the benefits of EV SSL certificates ?

A: An EV SSL Certificate helps visitors complete secure transactions with confidence because our site has the "green bar" in IE 7 and Firefox 3.

Q: Why does Ishoppe have a EV Certificate ?

A: Today's fastest growing threat is phishing, where a fraudulent web site impersonates a legitimate business to attract unsuspecting visitors into divulging personal information. The increasing awareness to this problem has caused consumers to not trust buying online from sites they cannot verify as legitimate.

You will clearly see www.ishoppe.co.uk followed by Orion Electronics Limited (GB) Identified by Comodo on your browser and the connection to our server is encrypted.

Q: What measures do Ishoppe take to prevent fraud ?

A: Ishoppe will not tolerate any attempts to obtain goods by fraudulent means. Any fraudulent action will be reported to the relevant authorities. Please note that Internet host IP addresses are recorded when placing an order online.