ishoppe
Delivery

Delivery Choices:

Royal Mail First Class Delivery (UK mainland & Northern Ireland) - £2.50 per order

Safe & secure shipping. Usually 3-4 working days. Please allow up to 5 working days. Only use this method for goods under £ 20 as lost/delayed item can only be re-dispatched after 15 working days as per Royal Mail Guidelines.

DPD Homecall (UK mainland & Northern Ireland) - £3.50 per order

Extra Safe & Secure Shipping, usually delivers 3-5 working days. Please allow up to 5 working days. All goods can be tracked.

Please email sales@ishoppe.co.uk if you do not receive your tracking details along with the confirmation of delivery. We are available Monday – Friday from 10am – 5pm (closed on weekends and Bank Holidays).

Next Day Courier Delivery (UK mainland only) - £5.95 per order

Express Despatch Service, usually delivers next working day subject to item being in stock. Order as much as you like from us and pay only one charge.

Orders placed on ishoppe after 1:00pm on Thursday will be processed on Friday & for the next day delivery orders dispatched on Friday will reach customers on Monday as courier is closed on weekends & bank holidays

Orders placed after Friday 1:00pm and over the weekend will be processed on the following Monday and delivered the next day i.e. Tuesday. The cut off time for Next day delivery is 1.00pm every day. The order is delivered before 5:30pm.

Please email sales@ishoppe.co.uk if you do not receive your tracking details along with the confirmation of delivery. We are available Monday – Friday from 10am – 5pm (closed on weekends and Bank Holidays).
 

Delivery Policy:

Orders are usually dispatched via the Royal Mail when selected under First Class and all recorded items require a signature upon receipt.

If a signature is required but no one is available to sign for the delivery, a card will be left at the delivery address and the item may then be picked up from your local Royal Mail depot or you can request a re-delivery on a convenient date. When picking up mail, please take an item of I.D. along with you for verification of identity.

Once your order has been despatched, Royal Mail deliveries usually arrive within 3 working days but please allow upto 10 working days. Replacements can only be sent wehn the item has not been received within 15 working days as per Royal Mail guidelines.

Goods can only be delivered to the cardholders address or a registered place of work. We match the card details used for payment with the delivery address and incase of a mismatch, the goods will not be despatched straightway and will be subject to further security checks and documents.

If a work delivery is required then you must supply the company name and address in the work delivery section at the time of ordering. Failure to supply a company name or valid address will result in the order being sent to the registered card address by default. We may also require you to email/fax across a proof of ID and address verification ie a BT Bill or Credit Card Bill for extra security.

We endeavour to process and despatch all orders within 4 working days, subject to stock status and availability. Orders are processed Monday to Friday 11.00 AM to 3.00 PM.

ISHOPPE is closed during weekends and on all National Public and Bank Holidays.